911 Dispatcher

911 Dispatcher

Boone County Joint Communications is the 911 answering point and Dispatch Center for police, fire, and emergency medical services in Boone County, Missouri.  Boone County Joint Communications is an accredited center of excellence and serves as the vital link between the citizens of the community and the emergency services they need.  As the ‘first’ first responders, Boone County Joint Communications strives to provide prompt, courteous, and professional service and helps to save lives, protect property, and assist the public in their time of need.

Job Description :

After successfully passing a paid, hands-on training program, you will join a dedicated team of public safety communications professionals working in a state-of-the-art Emergency Communications Center, using cutting-edge computer and radio technologies to serve as the vital link between the citizens of Boone County and the emergency services they need. In your role as a call-taker, you will answer 911 (emergency) and 311 (non-emergency) telephone calls. You will communicate professionally with callers using structured protocols to obtain important information to properly document and prioritize calls for service while providing life-impacting instructions over the telephone. In your role as a dispatcher, you will quickly and accurately dispatch calls for service to sheriff’s deputies, police officers, firefighters, and paramedics.  You will utilize a computer-aided dispatch system to keep accurate up-to-the-minute status of available resources and personnel to provide timely and effective response to emergencies. You will manage radio communications to ensure responder safety and provide critical logistical support while networking with other public safety resources such as the Missouri Uniform Law Enforcement System (MULES) and the National Crime Information Center (NCIC). You will perform other related duties as needed.

Qualifications :

  • Be at least 18 years old when hired
  • Have a high school diploma or GED
  • Have a valid driver’s license
  • Be able to work any assigned shift, scheduled and unscheduled overtime, weekends and holidays
  • Pass a computer-based dispatcher pre-employ test
  • Must not have pled guilty to or been convicted of a felony
  • Must have no criminal convictions within the last two years (excluding traffic violations)
  • Must pass a background investigation and pre-employment drug screen

Compensation and Benefits :


  • Starts at $19.17 an hour and increases incrementally to $20.64 an hour in the first year as training objectives are met.
  • Shift Differential at a rate of $1.00 per hour is paid to evening and night shift employees and all employees working weekends or holidays.
  • Overtime at 1 ½ times hourly wage for hours worked beyond 40 in each work week.


  • Paid medical and dental employee insurance premiums
  • Pre-tax savings program
  • 2 weeks’ paid vacation per year
  • Paid sick leave
  • 14 paid holidays per year
  • Matching deferred compensation and retirement plans
  • Benefits start on day of hire
  • Paid, hands-on training program
  • Free parking
  • Qualified employer for Public Service Student Loan Forgiveness (PSLF)

Complete list of benefits at Boone County Personnel Policy Manual (showmeboone.com)

More Information :

How to Apply :

Company Info

: Columbia, MO

: Starts at $19.17 an hour

Job Location

2145 County Dr, Columbia, MO 65202

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