After successfully passing a paid, hands-on training program, you will join a dedicated team of public safety communications professionals working in a state-of-the-art Emergency Communications Center, using cutting-edge computer and radio technologies to serve as the vital link between the citizens of Boone County and the emergency services they need. In your role as a call-taker, you will answer 911 (emergency) and 311 (non-emergency) telephone calls. You will communicate professionally with callers using structured protocols to obtain important information to properly document and prioritize calls for service while providing life-impacting instructions over the telephone. In your role as a dispatcher, you will quickly and accurately dispatch calls for service to sheriff’s deputies, police officers, firefighters, and paramedics.  You will utilize a computer-aided dispatch system to keep accurate up-to-the-minute status of available resources and personnel to provide timely and effective response to emergencies. You will manage radio communications to ensure responder safety and provide critical logistical support while networking with other public safety resources such as the Missouri Uniform Law Enforcement System (MULES) and the National Crime Information Center (NCIC). You will perform other related duties as needed.